Questions and Answers
Layaways are available. I offer a traditional layaway plan and cannot send the item purchased until it is completely paid for. Generally, I require a 25% down payment and three additional monthly payments of 25%. If you should need other options, please email me and I hope to be able to suit your needs. Layaways cannot be processed through the general website. Please contact me to set it up manually.
We do our best to make the experience of purchasing jewelry and objets d’art as enjoyable as possible. If you have any questions regarding your purchase, please contact us via email,
Step 1: Return Merchandise Authorization
In order to make a return, please contact Olde World Treasures at:
Step 2: Packaging and Labels
Please complete the Return Form on your shipping document. Be sure to include the Return Merchandise Authorization (RMA) that you have been given, attach the form to your package and return it to us within 10 days of receipt for a full refund or 30 days for an in-store credit. Items must be returned to: Olde World Treasures, 8 Coach Road, Stratham, New Hampshire 03885.
Step 3: Care and Shipping
Because the safe return of your package is as important to Olde World Treasures as it is to you, please insure your package for the full value listed on the invoice. Ship your package via USPS Priority Mail with Tracking and request a return receipt, which will assure you that your package has arrived at Olde World Treasures.
Merchandise returned is the responsibility of the sender until it is signed for Olde World Treasures. All jewelry will be inspected by our gemologist prior to the refund being processed. Please allow 2 weeks for returns processing through our facility. If you have any questions please email Customer Care at
Each genuine piece of Samuel B. jewelry comes with a one-year warranty provided it has not been altered or tampered with. It will be repaired at no charge during this period. In order to activate your limited one-year warranty, you must register your Samuel Behnam purchase at samuelb.com. Once registered, please send your repair with a copy of your invoice and phone number to:
Samuel Behnam Collection Repair Dept., 98 Cuttermill Road, Suite 246 South, Great Neck, NY 11021 516-466-1826.
Each piece of Samuel B jewelry will include a Romance Brochure and polishing cloth. Care should be taken not to submerge any piece, for any length of time in a jewelry cleaning solution. The more often you wear your Samuel B Jewelry, the less you will need to polish it. The specially treated cloth included with your purchase should be used for the care and cleaning of your Samuel B pieces. Please do not use creams, dips, lotions or powder on this design. Gently rub the jewelry with the white inner cloth. As the shine returns to the piece, the cloth will turn black. This shows that the cloth is working. Do not wash the cloth. Do not use the cloth on any stones on the jewelry. Finish your pieces by buffing the jewelry with the outer cloth, restoring the patina to your treasured piece.
It is our sincere hope that you will enjoy the piece you have purchased for many years to come. From time to time, all fine jewelry might need to be adjusted with care, especially Sterling Silver pieces. Silver by nature, is a softer metal, so if you notice that any part has loosened, please see your jeweler.Each handcrafted piece of silver jewelry from Samuel B. is brought to life by hand-selected diamonds, gemstones, pearls, polished shell, and 18-karat gold adornments. Indicative of nature’s perfect imperfections, Samuel strives to ensure every single ring, pendant, earring and bracelet is one-of-a-kind and exemplifies his proud philosophy, one at a time, one of a kind, each by hand.
Samuel Behnam is a New York based jewelry designer and founder of the Samuel B. Collection. Inspired by the immeasurable beauty of nature and the ancient traditions of Balinese and Thai jewelry craftsmanship, Samuel has made designing stunning jewelry his life’s work.
For over 35 years, Samuel has been traveling the world and drawing inspiration from exotic locations, his love of art, and the kaleidoscope of color found in nature. From the exotic beaches and lush forests of Asia, to the crystal-clear waters of New Zealand, Samuel recognizes that the potential of nature’s bounty is limitless.
Revered for his sophisticated ability to infuse contemporary design with old-world techniques, Samuel’s jewelry has a timeless appeal and honors tradition. Partnering with some of the finest jewelry artisans in Bali, many of whom are direct descendants of the Royal Court of Bali, and Thailand has guaranteed that each piece of jewelry from the Samuel B. collection embodies perfection.
Each genuine piece of Tagliamonte jewelry comes with a romance card and a one-year warranty provided the piece has not been altered or tampered with. It will be repaired at no charge during this period. I have been working with Nino Tagliamonte since 1995 and handle all Customer Care for Tagliamonte Vicenza in the United States as well as some other areas in the world. You can feel very confident with any purchase you make from me. If you have any questions, please contact me.
Each piece of Tagliamonte jewelry will include a Romance Brochure and polishing cloth. Care should be taken not to submerge any piece, for any length of time in a jewelry cleaning solution.
It is our sincere hope that you will enjoy the piece you have purchased for many years to come. From time to time, all fine jewelry might need to be adjusted with care, especially Sterling Silver pieces. Silver by nature, is a softer metal, so if you notice that any part has loosened, please see your jeweler.
