Terms of Service Olde World Treasures
- Domestic Shipping (within the USA)
Generally, upon receipt of your payment, I commit to shipping your order within 48 hours. However, more often than not, it we be shipped out by the next business day. I generally ship using USPS Priority Mail. If you prefer UPS or Fedex, I can accommodate those methods too.
- International Shipping
Please contact me if you live outside the USA to see if I can ship to your country. The shipping method and rate would be calculated at that time.
We do our best to make the experience of purchasing jewelry and objets d’art as enjoyable as possible. If you have any questions regarding your purchase, please contact us via email, email@example.com. Merchandise can be returned for a full refund (less shipping) within 10 days of receipt and within 30 days for an in-store credit. If you have purchased any edible items such as my Special Reserve Tupelo Honey, they can only be returned if they remain unopened and sealed by the manufacturer as originally shipped to you.
Step 1: Return Merchandise Authorization: In order to make a return, please contact Olde World Treasures at: firstname.lastname@example.org for a Return Merchandise Authorization (RMA). Once you have received the RMA, please take great care in wrapping the item for protection during shipping. If you have received merchandise that has a DNR or Do Not Remove Tag affixed to it, you are required to return it with this tag in place.
Step 2: Packaging and Labels: Please complete the Return Form on your shipping document. Be sure to include the Return Merchandise Authorization (RMA) that you have been given, attach the form to your package and return it to us within 10 days of receipt for a full refund or 30 days for an in-store credit. Items must be returned to: Olde World Treasures, 8 Coach Road, Stratham, New Hampshire 03885.
Step 3: Care and Shipping: Because the safe return of your package is as important to Olde World Treasures as it is to you, please insure your package for the full value listed on the invoice. Ship your package via USPS Priority Mail with Tracking and request a return receipt, which will assure you that your package has arrived at Olde World Treasures.
Merchandise returned is the responsibility of the sender until it is signed for Olde World Treasures. All jewelry will be inspected by our gemologist prior to the refund being processed. Please allow 2 weeks for returns processing through our facility. If you have any questions please email Customer Care at email@example.com for further assistance. Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialist. Once we have received your return and have inspected it, you will be issued your refund or credit. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient.