Each genuine piece of Tagliamonte jewelry comes with a romance card and a one-year warranty provided the piece has not been altered or tampered with. It will be repaired at no charge during this period. I have been working with Nino Tagliamonte since 1995 and handle all Customer Care for Tagliamonte Vicenza in the United States as well as some other areas in the world. You can feel very confident with any purchase you make from me. If you have any questions, please contact me.
Samuel B. Jewelry
Each genuine piece of Samuel Behnam jewelry comes with a one-year warranty provided it has not been altered or tampered with. It will be repaired at no charge during this period. In order to activate your limited one year warranty, you must register your Samuel Behnam purchase at samuelb.com. Once registered, please send your repair with a copy of your invoice and phone number to:
Samuel Behnam Collection Repair Dept., 98 Cuttermill Road, Suite 246 South, Great Neck, NY 11021 516-466-1826
RMA - Return Merchandise Authorization Process
Merchandise can be returned for a full refund (less Shipping) within 10 days of receipt and within 30 days for an in-store credit. If you have purchased any edible items such as my Special Reserve Tupelo Honey, they can only be returned if they remain unopened and sealed by the manufacturer as originally shipped to you.
Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialist. Once we have received your return and have inspected it, you will be issued your refund or credit. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient.
Step 2: Packaging and Labels: Please complete the Return Form on your shipping document. Be sure to include the Return Merchandise Authorization (RMA) that you have been given, attach the form to your package and return it to us within 10 days of receipt for a full refund (less shipping) or 30 days for an in-store credit. Items must be returned to: Olde World Treasures, 8 Coach Road, Stratham, New Hampshire 03885.
Step 3: Care and Shipping: Because the safe return of your package is as important to Olde World Treasures as it is to you, please insure your package for the full value listed on the invoice. Ship your package via USPS Priority Mail with Tracking and request a return receipt, which will assure you that your package has arrived at Olde World Treasures.