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Written on 21 May 2019. Posted in FAQ.

Do you offer Layaway?

Layaways are available. I offer a traditional layaway plan and cannot send the item purchased until it is completely paid for. Generally, I require a 25% down payment and three additional monthly payments of 25%. If you should need other options, please email me and I hope to be able to suit your needs. Layaways cannot be processed through the general website. Please contact me to set it up manually.

Created on 21 May 2019.
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Written on 16 May 2019. Posted in FAQ.

Do you ship internationally?

As a general rule, we do not currently ship internationally; however, you can send us an email and inquire if it might be possible to ship to your country.

Created on 16 May 2019.
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Written on 16 May 2019. Posted in FAQ.

How long does it take to ship an order?

Generally, upon receipt of your payment, we commit to shipping your order within 48 hours. We generally ship using USPS Priority Mail. If you prefer UPS or Fedex, we can probably accommodate those methods too. You would need to contact us prior to making the purchase.

Created on 16 May 2019.
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Written on 16 May 2019. Posted in FAQ.

What is the Return Policy?

We do our best to make the experience of purchasing jewelry and objets d’art as enjoyable as possible. If you have any questions regarding your purchase, please contact us via email, This email address is being protected from spambots. You need JavaScript enabled to view it.. Jewelry can be returned for a full refund within 10 days of receipt and within 30 days for an in-store credit. If you have purchased any edible items such as my Special Reserve Tupelo Honey, they can only be returned if they remain unopened and sealed by the manufacturer as originally shipped to you.

Step 1: Return Merchandise Authorization

In order to make a return, please contact Olde World Treasures at: This email address is being protected from spambots. You need JavaScript enabled to view it. for a Return Merchandise Authorization (RMA). Once you have received the RMA, please take great care in wrapping the item for protection during shipping. If you have received merchandise that has a DNR or Do Not Remove Tag affixed to it, you are required to return it with this tag in place.

Step 2: Packaging and Labels

Please complete the Return Form on your shipping document. Be sure to include the Return Merchandise Authorization (RMA) that you have been given, attach the form to your package and return it to us within 10 days of receipt for a full refund or 30 days for an in-store credit. Items must be returned to: Olde World Treasures, 8 Coach Road, Stratham, New Hampshire 03885.

Step 3: Care and Shipping

Because the safe return of your package is as important to Olde World Treasures as it is to you, please insure your package for the full value listed on the invoice. Ship your package via USPS Priority Mail with Tracking and request a return receipt, which will assure you that your package has arrived at Olde World Treasures.

Merchandise returned is the responsibility of the sender until it is signed for Olde World Treasures. All jewelry will be inspected by our gemologist prior to the refund being processed. Please allow 2 weeks for returns processing through our facility. If you have any questions please email Customer Care at This email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.

Created on 16 May 2019.
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Written on 16 May 2019. Posted in FAQ.

Does Samuel B. offer any warranty?

Each genuine piece of Samuel B. jewelry comes with a one-year warranty provided it has not been altered or tampered with. It will be repaired at no charge during this period. In order to activate your limited one-year warranty, you must register your Samuel Behnam purchase at samuelb.com. Once registered, please send your repair with a copy of your invoice and phone number to:

Samuel Behnam Collection Repair Dept., 98 Cuttermill Road, Suite 246 South, Great Neck, NY 11021 516-466-1826.